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Website Care Plans

WordPress Support & Maintenance

PRotect Your Investment

Your Website Is Business Critical

Much like any other valuable asset in your life, your website needs to be maintained on a regular basis to keep things running smoothly and looking good. The hosting needs to be managed, the software needs to be updated, and the security needs to be in place and monitored. And depending on your business, you might need content and photo updates on a regular basis too.
Don’t get hacked

Your Website Is Vulnerable

We hate to be the bearer of bad news. But yes, your website will get hacked if it’s not protected. So there’s a few things we do to safeguard against this. All care plans include a security suite, daily backups and uptime monitoring. This means that even in the event that something does happen to your website, we will be alerted and have you back online usually without you even knowing anything happened. 
Stay up and running

That's Where We Come In

The reality is, you are not a website expert, and the good news is you don’t have to be. You can continue to do what you do best, and we’ll stay on top of what’s happening online. We are WordPress experts, and we have the experience and technical expertise to solve just about any issue that arises. More than 70 care plan clients rely on us every day to keep their website up and running, and their business flowing.

WE WILL TAKE CARE OF YOUR WEBSITE SO YOU CAN TAKE CARE OF YOUR BUSINESS.

Monthly Care Plan Services

Performance, Protection
& Dedicated Support

If all the technical things are not your strong suit, we have good news for you. This is what we do every single day, and you can rest assured that your site is in good hands.

Priority Support

We have an expert support team dedicated to monitoring every website on a care plan. If you have an issue, we’re here to help. 

Managed Hosting

In order for your website to be online, it has to be hosted somewhere. We manage the technical aspects of this so you don’t have to. 

Website Security

Safety is always first. With our complete security suite and ongoing scans, we'll keep your site protected from hacks, attacks and malware.

Cloud Backups

Your website is backed up every day, so that in the event that something goes wrong, we can restore it quickly, and nothing will be lost. 

Uptime Monitoring

If your website does go down, our support team is alerted immediately and can address the issue or restore a backup.

Software Updates

In order for your website to continue to function well and maintain proper formatting, the software must be updated regularly. 

Content Updates

Pricing updates, team member changes, photo and video updates, new blogs, calendar additions etc. - all just an email away.

Performance Optimization

For sites with a lot of traffic, pages, video, photos, etc. you might need a boost in speed to improve the user experience.

Website Training

If you want to make updates or manage certain parts of the website yourself, we can put together training videos just for you. 

No Contract. Cancel Anytime.

Our Care Plan Pricing

We believe every WordPress website must be on at least the Basic Website Care Plan. But based on your needs and the complexity and activity of your site, a Pro or Ultimate Plan may be the better fit. If you need guidance, we’re happy to help. 
Monthly
Annual

Basic Care Plan

$ 99 Per Month
  • Priority Support
  • Managed Hosting
  • Security Suite
  • Daily Backups
  • Uptime Monitoring
  • Software Updates
  • Content Updates
  • Monthly Reporting
  • Keyword Tracking
  • Performance Optimization
  • Website Training

Pro Care Plan

$ 199 Per Month
  • Priority Support
  • Managed Hosting
  • Security Suite
  • Daily Backups
  • Uptime Monitoring
  • Software Updates
  • 1 Hour of Content Updates
  • Basic Reporting
  • Keyword Tracking
  • Performance Optimization
  • Website Training

Ultimate Care Plan

$ 299 Per Month
  • Priority Support
  • Managed Hosting
  • Security Suite
  • Daily Backups
  • Uptime Monitoring
  • Software Updates
  • 2 Hours of Content Updates
  • SEO & Analytic Dashboard
  • Keyword Tracking
  • Performance Optimization
  • Website Training

Basic Care Plan

$ 1,089 Per Year
  • Priority Support
  • Managed Hosting
  • Security Suite
  • Daily Backups
  • Uptime Monitoring
  • Software Updates
  • Content Updates
  • Monthly Reporting
  • Keyword Tracking
  • Performance Optimization
  • Website Training

Pro Care Plan

$ 2,189 Per Year
  • Priority Support
  • Managed Hosting
  • Security Suite
  • Daily Backups
  • Uptime Monitoring
  • Software Updates
  • 1 Hour of Content Updates
  • Basic Reporting
  • Keyword Tracking
  • Performance Optimization
  • Website Training

Ultimate Care Plan

$ 3,289 Per Year
  • Priority Support
  • Managed Hosting
  • Security Suite
  • Daily Backups
  • Uptime Monitoring
  • Software Updates
  • 2 Hours of Content Updates
  • SEO & Analytic Dashboard
  • Keyword Tracking
  • Performance Optimization
  • Website Training
Have Questions?

Frequently Asked Questions

Do I need to pay for website updates?
If you are on the Basic plan, we are happy to make any updates you need, and will bill you at our hourly rate. If you are on the Pro plan, you have access to 1 hour of updates per month. If you are on the Ultimate plan, you have access to 2 hours per month. Any overages will be billed at our hourly rate. For more information on what your plan includes, please review the care plan packages above.
Can I roll over monthly website update hours?
We do not roll over update hours. If you find that several months have passed and you have consistently not used your hours, we would suggest downgrading to the Basic plan.
How do I request support?

We are constantly monitoring our inbox for support tickets and website update requests. For the fastest response time, please fill out the support request form. If you would like to request a call, please fill out our contact form.


Please do not text or call as we cannot guarantee a timely response.

How long will it take to complete my content updates?
Simple updates can be made within 24-48 hours, and others will take longer. For most updates, you can expect that they will be completed within 3-4 business days. If we anticipate that it will take longer, we will let you know.
What happens if my website goes down (is hacked, breaks, etc)?
Our care plans are built to prevent this. However, in the case something does happen and your website needs emergency care, we’ll be on it. In most cases, we can either fix the issue or restore a backup so quickly that you won’t even notice anything happened. 
How do I know how well my site is performing?

Monthly reports will be sent to all Pro and Ultimate care plan clients. If you are on the Basic plan, and would like to see a report, please contact us.

What if I need something not included on a plan?
If you need something that’s not included in your plan, we’re happy to help. It’ll likely just need a more formal proposal. You can start that process by shooting us the details via out Contact Page and we’ll set up a call to discuss your needs.
How does billing work?
You have the option to set up credit card or ACH payments, and will be billed automatically each month. If you want to pay the entire year upfront, you can do that as well. 
What if I want to downgrade or upgrade my plan?
Every 3 months you will have the opportunity to downgrade or upgrade your plan. Please email us with this request and we will update your plan.
What You Get

Premium Website

What You Get

Starter Website