Symmetric Design

Privacy Policy

Effective date: September 11, 2026

Symmetric Design LLC (“Symmetric Design,” “we,” “us,” or “our”) is a web design and digital marketing agency based in Tulsa, Oklahoma. This Privacy Policy explains what information we collect when you visit symmetricdesign.co (the “Site”), contact us, or use our online forms, how we use and share that information, and the choices you have.

By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

Information you give us. When you fill out a form on the Site (such as a contact, consultation, support, intake, or agreement form), book a call, email us, or text us, we collect the information you provide. Depending on the form, this may include:

Your name, email address, phone number, and company name
Your business website, industry, goals, budget, and project details
Billing contact details for service agreements, and your electronic signature
Any files, messages, or other content you choose to send us

We do not collect payment card numbers through the Site.

Information collected automatically. When you visit the Site, we and our partners automatically collect certain information using cookies, pixels, and similar technologies. This may include your IP address, browser and device type, pages visited, time spent on pages, the website that referred you, your general location (such as city or region), and how you interact with the Site. See our Cookie Policy for details.

Information from other sources. We may receive information about you from advertising and analytics partners, scheduling tools, and business contact sources, and combine it with information we already have.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries, schedule consultations, and follow up about our services
Prepare proposals, deliver services, and manage client agreements and support requests
Communicate with you by email, phone, and text message (see Text Messaging below)
Send marketing emails about our services, which you can opt out of at any time
Understand how visitors use the Site and improve our content and marketing
Measure and improve our advertising, including showing ads to people who have visited the Site (remarketing)
Protect the Site, prevent fraud and spam, and comply with legal obligations

Text Messaging

If you provide your mobile number and agree to receive texts, we may send you conversational text messages from (918) 732-9510, such as replies to your inquiry, appointment reminders, and project or support updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Agreeing to receive texts is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except service providers that help us deliver the messages.

How We Share Your Information

We do not sell your personal information for money. We share information only as described below:

Service providers that help us run our business, such as website hosting, form processing, CRM and marketing automation, email and text messaging, scheduling, analytics, and cloud storage. They may use your information only to provide services to us.
Advertising and analytics partners such as Google (including Google Analytics and Google Ads), Meta, LinkedIn, and Microsoft, which may collect information through cookies and pixels on the Site to measure performance and show you relevant ads. See Your Privacy Choices below.
Our team members and contractors, including those located outside the United States, who need the information to do their work for us.
Legal and safety reasons, when we believe disclosure is required by law, subpoena, or court order, or is needed to protect our rights, our clients, or others.
Business transfers, if Symmetric Design is involved in a merger, acquisition, or sale of assets.
With your consent or at your direction.

International Data Transfers

We are based in the United States, and our website and service providers are primarily located in the United States. Some of our team members work from other countries, including the Philippines and Italy, and may access your information to provide services to you or to us. When your information is accessed or transferred outside your country, we take reasonable steps to protect it as described in this policy.

Cookies and Tracking Technologies

We use cookies and similar technologies for analytics, advertising, and to remember your preferences. When you first visit the Site, our cookie banner lets you accept or reject non-essential cookies, and you can change your choice at any time using the cookie settings icon on the Site. For more detail, see our Cookie Policy.

There is no uniform standard for browser “Do Not Track” signals, and the Site does not currently respond to them.

Your Privacy Choices

Marketing emails: click “unsubscribe” in any marketing email, or contact us.
Text messages: reply STOP to any message.
Cookies and targeted ads: use the cookie settings icon on the Site to reject non-essential cookies. You can also use your browser settings, Google My Ad Center, and industry opt-out tools at optout.aboutads.info and youradchoices.com.
Access and updates: contact us to review or update information you have given us.

Your State Privacy Rights

Depending on where you live, including California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia, and other states with consumer privacy laws, you may have the right to:

Know about and access the personal information we have about you
Correct inaccurate personal information
Delete your personal information
Receive a portable copy of your information
Opt out of targeted advertising, the “sale” of personal information, and “sharing” of personal information for cross-context behavioral advertising, as those terms are defined by law
Not be discriminated against for exercising these rights

Our use of advertising cookies and pixels may be considered “selling” or “sharing” under some state laws. You can opt out by rejecting non-essential cookies in our cookie settings, or by contacting us.

To make a request, email info@symmetricdesign.co with the subject line “Privacy Request.” We will verify your identity before responding and will respond within the time required by law. You may use an authorized agent to submit a request on your behalf. If we deny your request, you may appeal by replying to our decision, and we will respond to your appeal as required by law.

Visitors Outside the United States

Our services are intended for businesses in the United States, but people from anywhere may visit the Site. If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information based on your consent (for example, for non-essential cookies), our legitimate interests in operating and promoting our business, and the steps needed to respond to your requests or enter into a contract with you.

You may have the right to access, correct, delete, restrict, or object to our processing of your information, to receive a portable copy of it, and to withdraw your consent at any time. You also have the right to lodge a complaint with your local data protection authority.

Data Retention

We keep personal information for as long as needed for the purposes described in this policy, including to provide services, maintain business and tax records, resolve disputes, and enforce our agreements. When we no longer need it, we delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

The Site may link to other websites, including our clients’ websites and the nonprofit organizations we support. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

Symmetric Design LLC
Tulsa, Oklahoma
Email: info@symmetricdesign.co
Phone: (918) 732-9510

Symmetric